Effective Date: 04/11/2025
At Shine & Spark Services, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services or website.
1. Information We Collect
When you interact with Shine & Spark Services, we may collect the following information:
- Personal Information: Name, phone number, email address, WhatsApp number, and address.
- Service Details: Home type (1BHK, 2BHK, 3BHK, 4BHK), service requests, and booking information.
- Payment Information: Details provided for service payments (processed securely via our payment gateway).
- Usage Data: Information on how you use our website or services, including browsing and booking patterns.
2. How We Use Your Information
Your information is used for:
- Providing and managing the requested home cleaning services.
- Processing payments and sending confirmations.
- Communicating with you regarding bookings, offers, updates, and customer support.
- Improving our services and website functionality.
- Complying with legal obligations.
3. Sharing Your Information
We respect your privacy and do not sell or rent your personal information to third parties. Information may be shared only:
- With our trained cleaning professionals to fulfill your service request.
- With service providers who help us operate our website or payment system (strictly under confidentiality).
- If required by law or legal process.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.
5. Cookies and Tracking
Our website may use cookies or similar technologies to improve your browsing experience, analyze website traffic, and deliver personalized content. You can manage or disable cookies through your browser settings.
6. Your Rights
You have the right to:
- Access and review the personal data we hold about you.
- Request correction or deletion of your personal data.
- Opt-out of marketing communications.
For any such requests, contact us at: Waniprashant80@gmail.com or 7350279901.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. Your continued use of our services constitutes acceptance of the revised policy.
8. Contact Us
For any questions or concerns regarding this Privacy Policy, please contact:
Address: Pune – Hadapsar, Viman Nagar, Kalyani Nagar, Kharadi, Camp, Kondhwa
Phone/WhatsApp: 7350279901
Email: Waniprashant80@gmail.com